Last year they charged $.85 PER TRANSACTION! To draft money out of my account! So not only do they charge you, but you literally have no option but to give this company your sensitive financial information for them to store 'securely'. Having to pay $25 to pay my balance in full is also really annoying, when I know the school is also paying for the 'privilege' of using the system and being paid.
TIME CLOCK SYSTEMS COMPATIBLE WITH BLACKBAUD MANUAL
I understand from the school that they also can't put in manual changes from their end, so basically everyone is at the mercy of unseen software administrators. And now with the financial 'upgrade', we have to login in AGAIN within the website to review the financial portion. The class assignment section is ugly and outdated looking. Fast forward to the mid 20 twenties when my younger sons' school uses it for both class/assignment/grade management and financial management, and I know why I hated it then and still do. It was cumbersome and difficult to use, and figuring out how the math was done was an exercise in frustration. At that time it was only for financial purposes, and I hated it then. I have been forced to use FACTS since the 20teens when my two older daughters were in school. I do not like anything about FACTS except having access to lesson plans for our hybrid homeschool
It is one of the worst user experiences I have ever had. Kommentare: As an end user, I absolutely LOATHE FACTS.
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